CREW
Please see below for the positions we have available:
Hospitality manager
Customer relations
Waiter (mostly weekends)
Cleaners (shifts between Lodge & Cafe)
Restaurant MANAGER
The Restaurant Manager ensures efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences
RESTAURANT MANAGER REQUIREMENTS DUTIES:
Recruiting, training and supervising staff
Agreeing and managing budgets of the restaurant.
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
Overseeing stock levels
Ordering supplies
Manage and oversee staff rosters
Manage and oversee staff duties
Handling guests enquiries and complaints
Taking reservations
Greeting and advising guests
Problem solving
Preparing and presenting staffing/sales reports
Keeping statistical and financial records
Assessing and improving profitability of the restaurant together with the Exe Chef
Setting targets with Senior Management
Handling administration and paperwork
Liaising with customers, employees, suppliers, licensing authorities and sales representatives
Making improvements to the running of the business and developing the restaurant.
Adhere to daily restaurant operational duties
PREREQUISITES:
Proven work experience as a Restaurant Manager, Restaurant Duty Manager or Hospitality Manager or similar role.
Proven customer service experience as a manager
Food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
PERSONALITY:
Fluent in English
Being reliable and trustworthy
Decision Maker
Communicate well
Always ready to help and assist
Be very organised and methodical
Ready for a new challenge in life and a long term involvement in his/her future job
Age: between 25 to 30 years’ old (not prerequisite)
Being a native of South Africa
Remuneration will depend on experience etc. From R15000 or could be R20000.
Trail Centre customer relations manager
Job Description:
Manage Dirtopia Trail Centre including Sales and Bike Rentals.
Opening, closing and cash-up procedures for the shop (and the Café next door)
First port of call for all customers/tourists arriving at the Trail Centre
Answer telephones and enquiries from customers and tourists
Data capturing and office admin
Requirements
The ideal candidate:
Proficient in English and Afrikaans
MS Office (Word, Excel and Email) is essential!
Own reliable transport
Typing speed of 40+ wpm
Detail oriented and thorough
Can perform under stress and as part of a team
Must be a ‘people person’ with good communication skills
Must have at least three years’ experience in a similar field.
Reside in Stellenbosch, Paarl or Kuilsrivier/Brackenfell area, NON NEGOTIABLE!
Schedule and Remuneration
The shop is open from Monday – Sunday (08:00 – 17:00) – this is a full time position and you will be required to work at least two weekends per month, with time off during the week.
(Please do not apply for this position if you are not able to work the required days and hours)
Must be available on Public holidays if needed and also during the holidays.
Remuneration: Starting from R8000 to R12000 per month depending on experience.
To Apply
Send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.
Should your application be successful we will contact you to arrange an interview.
Please mail This email address is being protected from spambots. You need JavaScript enabled to view it. for weekend Trail Centre staff and This email address is being protected from spambots. You need JavaScript enabled to view it. for cleaning & waitress staff.
