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CREW

Please see below for the positions we have available:

Hospitality manager

Customer relations

Waiter (mostly weekends)

Cleaners (shifts between Lodge & Cafe)

 

Restaurant MANAGER

The Restaurant Manager ensures efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

 

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences

 

RESTAURANT MANAGER REQUIREMENTS DUTIES:

Recruiting, training and supervising staff

Agreeing and managing budgets of the restaurant.

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Overseeing stock levels

Ordering supplies

Manage and oversee staff rosters

Manage and oversee staff duties

Handling guests enquiries and complaints

Taking reservations

Greeting and advising guests

Problem solving

Preparing and presenting staffing/sales reports

Keeping statistical and financial records

Assessing and improving profitability of the restaurant together with the Exe Chef

Setting targets with Senior Management

Handling administration and paperwork

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

Adhere to daily restaurant operational duties

 

PREREQUISITES:

Proven work experience as a Restaurant Manager, Restaurant Duty Manager or Hospitality Manager or similar role.

Proven customer service experience as a manager

Food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software

Strong leadership, motivational and people skills

Acute financial management skills

 

PERSONALITY:

Fluent in English

Being reliable and trustworthy

Decision Maker

Communicate well

Always ready to help and assist

Be very organised and methodical

Ready for a new challenge in life and a long term involvement in his/her future job

Age: between 25 to 30 years’ old (not prerequisite)

Being a native of South Africa

Remuneration will depend on experience etc.  From R15000 or could be R20000.

 

Trail Centre customer relations manager

 

Job Description:

Manage Dirtopia Trail Centre including Sales and Bike Rentals.

Opening, closing and cash-up procedures for the shop (and the Café next door)

First port of call for all customers/tourists arriving at the Trail Centre

Answer telephones and enquiries from customers and tourists

Data capturing and office admin

 

Requirements

 

The ideal candidate:

Proficient in English and Afrikaans

MS Office (Word, Excel and Email) is essential!

Own reliable transport

Typing speed of 40+ wpm

Detail oriented and thorough

Can perform under stress and as part of a team

Must be a ‘people person’ with good communication skills

Must have at least three years’ experience in a similar field.

Reside in Stellenbosch, Paarl or Kuilsrivier/Brackenfell area, NON NEGOTIABLE!

 

Schedule and Remuneration

The shop is open from Monday – Sunday (08:00 – 17:00) – this is a full time position and you will be required to work at least two weekends per month, with time off during the week.

 (Please do not apply for this position if you are not able to work the required days and hours)

 

Must be available on Public holidays if needed and also during the holidays.

 

Remuneration:  Starting from R8000 to R12000 per month depending on experience.

 

To Apply

Send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

Should your application be successful we will contact you to arrange an interview.

 

Please mail This email address is being protected from spambots. You need JavaScript enabled to view it. for weekend Trail Centre staff and This email address is being protected from spambots. You need JavaScript enabled to view it. for cleaning & waitress staff.

 

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